Terms of Use

Cuttlefish is a site operated by Cuttlefish Multimedia Limited ("We"). We are registered in England and Wales under company number 05434734 and have our registered office at 4 Bank Court Weldon Road, Loughborough, Leicestershire, LE11 5AF.

To contact us, please email enquiries@cuttlefish.com or telephone our customer service line on 01509 231 233.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy.
• Our Cookie Policy, which sets out information about the cookies on our site.

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may update and change our site from time to time.

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our company is registered in the UK, therefore we are governed by the laws of England and Wales.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Material on this website is protected by copyright. Unless otherwise stated no part of this website may be reproduced or used for any purpose other than private personal use without the prior written consent of the copyright holder.

Copyright in all materials and/or works comprising or contained within this website remains with Cuttlefish Multimedia. Any unauthorised copying, publication or reproduction of the content of this website is strictly prohibited and constitutes an infringement of copyright.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Visitors who use this website and rely on any information do so at their own risk. Cuttlefish Multimedia does not represent or warrant that the information accessible via the website is accurate, complete or up to date. Price and availability of information is subject to change without notice.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

Cuttlefish Multimedia is not responsible for the privacy practices or content of these other sites. We have no control over the contents of those sites or resources.

Cuttlefish Multimedia will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

We will only use your personal information as set out in our privacy policy.

We use a platform to share files between ourselves and our clients. This platform is secure and requires authorisation from Cuttlefish to access the platform. Any data and information that is on this platform is processed on the client's behalf. For more information, please see our Privacy Policy.

When you upload data onto the Shared Ticket System, you are responsible for ensuring that the data complies with any Data Protection or GDPR requirements and that, where necessary, appropriate consents for processing the data has been obtained. You are also responsible for ensuring that you have the rights to use any intellectual property or copyrights that may be contained in the uploaded data. You must ensure that you have the rights, control and authority to upload any data. You will also remain responsible for the data compliance obligations under the applicable Data Protection Legislation, including but not limited to providing any required notices and obtaining any required consents, and for the any processing instructions given to Cuttlefish as a processor.

When uploading data, you are also responsible for ensuring that any data uploaded does not cause any damage or loss to Cuttlefish and/or our Shared Ticket System.

You, the client, are the controller of all of your data, including your personal data, and we are the processor of the data, and will process on your behalf. Therefore, once you have correctly uploaded any of your data, we will then process this following your lawful instructions only and under your authority.

We may retain copies of your uploaded data for as long as you are our client, but you should keep copies for your own records and files.

As processors, at all times we implement the appropriate technical and organisational measures against unauthorised or unlawful processing, access, copying, modification, reproduction, display or distribution of the Personal Data, and against accidental or unlawful loss, destruction, alteration, disclosure or damage of the Personal Data.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

Cuttlefish Multimedia takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Cuttlefish Multimedia has no control over the availability of the linked pages.

If you wish to link to or make any use of content on our site other than that set out above, please contact enquiries@cuttlefish.com.

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Cuttlefish Multimedia Limited is a UK registered copyright. You are not permitted to use it without our approval, unless they are part of material you are using as permitted under How you may use material on our site.